Library Comment Responses

Comments & Suggestions

Q: I am PhD student, looking for the following article:

An empirical analysis of voluntary payments for information goods on the Internet (Article in English )
INFORMATION ECONOMICS AND POLICY; VOL 18; NUMBER 2; pp. 229-239; 2006
Borck, R; Frank, Br; Robledo, JR

Can you help me?

A: The article you requested is available via WWW by subscription through ScienceDirect. Unfortunately, the library does not have a subscription for this publication. Please request this aricle via ILL. Use the following link:

https://janus.uoregon.edu/illj

Kaiping Zhang
Business/Economics Librarian
09-Nov-2009

Q: I'd like access to an article in your catalogue. I am an undergraduate student at Kingston University. Is it possible?

A: To get this article or item, you should make an interlibrary loan request at the Kingston University Libraries. Here is their web page: http://www.kingston.ac.uk/library/

Paul Frantz
Library Reference & Research Services
9-Nov-2009

Q: I am attempting to get a journal article sent to my home computer and it's not working. Additionally, I wanted to know if this was a peer-reviewed journal and I could not get that information either. I try to log in with my last name and UO ID, but it doesn't work. It brings me to another page which asks for my password. What am I doing wrong? HELP!

Thanks!

A: Here are a few things you can do to help solve these access problems:

1. look at our off-campus access web page, and load the VPN client. See:

http://libweb.uoregon.edu/systems/proxy/

2. always access a journal from the UO Library web page -- use the "Journal Titles" tab in the green search box -- rather than directly from a publisher's web page

3. if all else fails, contact our library systems department, at: snb@uoregon.edu

Paul Frantz
Library Reference & Research Services
3-Nov-2009

Q: Hello. I would like to get a copy of this article: Title: Wilderness to wasteland in the photography of the American west
Source: Continuum [1030-4312] Giblett yr:2009 vol:23 iss:1 pg:43 -52
It says that there is a 12 month delay in getting electronic text from this journal. Is there any way to get a copy of the article now? Thank you!

A: Yes, because of the 12-month embargo period, we don't have immediate access to this article. To get a copy of it, you should submit an interlibrary loan request, at the following form:

https://janus.uoregon.edu/illj

Paul Frantz
Library Reference & Research Services
19-Oct-2009

Q: Title: Vibration therapy
Source: Developmental Medicine and Child Neurology [0012-1622] Rauch yr:2009 vol:51 pg:166 -168
I am trying to find this article online and I am unable to. Can you help me?

A: The UO Library does not have access to 2009 issues of this journal. Our print subscription ended with the year 2000, so anything after that would need to be requested through interlibrary loan. The form for requesting journal articles can be found at:

https://janus.uoregon.edu/illj

Paul Frantz
Reference & Research Services
13-Oct-2009

Q: I'm unable to locate the below article, it appears that UO doesn't have access to the journal. Is it possible to retrieve the piece from a partner institution?

Büscher, Bram (2008). Development between Nuance and Neoliberalism. Focaal. European Journal of Anthropology 51: 161-68.

A: The UO Libraries do not have access to Focaal, either electronically or through print. So you will need to request this article from our interlibrary loan system. The link to the journal article request form is at:

https://janus.uoregon.edu/illj

Paul Frantz
Reference & Research Services
21-Sept-2009

Q: I was unable to download the below paper from the database--while it shows as being available, once I try connecting to Elsevier, all I receive is source code in the browser window. Is it possible to receive this paper from another source?

Title: Poverty Risks and National Parks: Policy Issues in Conservation and Resettlement.
Source: World Development [0305-750X] Cernea yr:2006 vol:34 iss:10 pg:1808 -1830

A: We also tried connecting to the journal, World Development, and got the following message: "The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request /GET /science/journal/0305750X <http://libproxy.uoregon.edu/login?url=http://www.sciencedirect.com/science/journal/0305750X>/."

We'll notify our Acquisitions Department to see if the problem can be fixed.

In the meantime, you should submit a request for a journal article through interlibrary loan, at:
https://janus.uoregon.edu/illj
In the "Comments" box, enter: Was unable to access through the Elsevier SD program."

Paul Frantz
Reference & Research Services
21-Sept-2009

Q: Hello, I am a student. I am trying to get a copy of the article titled "Indian elementary education at the crossroads: way forward." I have been unable to navigate the web-search. Any help you can provide would be greatly appreciated. Thank you

A: The article you want is from the journal, /Education 3-13./ It was published in volume 35, number 1, February 2007, pages 29-45. The author is S. Nayana Tara.

The UO Libraries do not have access to this particular journal. To get the article, you will need to submit an interlibrary loan request for a journal article, which you can do at:

https://janus.uoregon.edu/illj

Paul Frantz
Reference & Research Services
9-Sept-2009

Q: I need an article from "Framework: The Journal of Cinema & Media". We don't have the issue I need and I can't find a link to order it from elsewhere. Can you help?
Thanks
Kate

reference= "Remembering Claire Johnston" by lesley Stern et al. v.35, 1988.

A: Our online journal access to Framework is only from 2006 onwards; we don't have back issues in print either. So your recourse for this article from 1988 is to submit an interlibrary loan request. The form for this is at:

https://janus.uoregon.edu/illj

Paul Frantz
Reference & Research Services
25-August-2009

Q: I can't seem to access this journal entry, the closest thing I found was a journal that was sold for $20 with the title I was looking for printed on it. Could you please help me find this.
Resource:        MLA International Bibliography
Title:     Japanese EFL Students' Preferences toward Correction of Classroom Oral Errors
Author:     Katayama, Akemi
Citation:     Asian EFL Journal (AEFLJ) 9 (4). 2007 Dec
[no pagination]
Year:     2007
Subject:     teaching of language
teaching and learning contexts
student characteristics
Japan
student attitudes
correction toward
EFL in
ISSN:     1738-1460
Publication Dates:     20071201
Imprint:     , 2007.
BoundWith:     English summary.
Type:     journal article
Language:     English

A: Using the FindText tool, we were able to find full text of the article you requested through the Open Access Journals database. I've attached it to this email message.

Paul Frantz
Reference & Research Services
17-August-2009

Q: Hi-- neither of the 2 databases UO provides for 'free access' to Artforum work. How can I get online access for the following article?
Thanks

     Resource            Art Abstracts

     Title                Pour Your Body Out (7354 Cubic Meters); [art reproduction].

     Author               Rist, Pipilotti , 1962-.

     Citation             Artforum International v. 47 no4 (December 2008) p. 210-11

     Year                 2008

A: I was also unable to retrieve the Artforum article electronically. Your recourse, again, is print. The AAA Library has the print issue under the call number N 1. A814 (bound volumes of the periodical).

In looking in the Factiva database for this article, I discovered that there were quite a few reviews of Pipilotti Rist's installation, Pour Your Body Out, that were available full text.

If you'd like to try it, go to the Factiva database, at:
http://libweb.uoregon.edu/dc/indexes/index.php?go=1&db=429

In the free text search box, type: Pour your body out
Change Date to "In the last year"
Click on "Run Search"
You should retrieve a number of reviews from the region.

Paul Frantz
Reference & Research Services
11-August-2009

Q: Hi--I'm looking for "Title: TUNE IN, TURN ON.
Source: The New Yorker [0028-792X] Schjeldahl yr:2009 vol:84 iss:43 pg:12 -12 " The online database (academic search primer) says "Rights Notice: This database normally includes full text articles available from this publication. However, this particular article is not included at the request of the rights holder." Can you get this for me?
Thanks

A: Normally, articles in this issue of the New Yorker would be available, full text, electronically. The particular article you want, however, is not available, probably because the author has not allowed the New Yorker to offer it. This often happens with free-lance written articles. We do have this issue in print, over in the Knight Library. You can find it on the second floor, in the regular stacks, call number: AP 2 .N6763.

Paul Frantz
Reference & Research Services
11-August-2009

Q: I am trying to locate the Journal Orthopedic Clinics of NOrth America -which library, call number etc. The article is by Pai, Seema, in 35(1):1-5, 2004, titled Low back Pain: an economic assessment in the united states. When I click on my article this is what come up:

Leslie, David W
Title Part-time faculty in American higher education / David W. Leslie, Samuel E. Kellams, G. Manny Gunne
Publisher New York, N.Y. : Praeger, 1982

A: The UO Library does not offer access to the journal, Orthopedic Clinics of North America. You can get this article through interlibrary loan, and the article typically comes within a couple days, electronically, to your email account as a PDF attachment. To request the article, use the interlibrary loan request form at:

https://janus.uoregon.edu/illj

Hope this helps!

Paul Frantz
Reference & Research Services
10-August-2009

Q: hi, i'm trying to get a pdf of the following article. the library website sends you to the journal's homepage and then asks for a logon and password. my UO logon and ID number don't work. how can i get this article? thanks!

Body weight, dieting, and eating disorder symptoms among college students, 1982 to 1992.
By Heatherton, Todd F.; Nichols, Patricia; Mahamedi, Fary; Keel, Pamela
American Journal of Psychiatry. Vol 152(11), Nov 1995, 1623-1629.

A: We checked the FindText listings of availability for this journal and found that the UO libraries do not offer electronic access to the 1995 issues of the American Journal of Psychiatry. We have electronic access for the years 1985-1987 and from 1997 onwards. However, we do have the print issues of this journal. These can be found in the Knight Library, under the call number RC 321 .A52 (4th floor).

Paul Frantz
Reference & Research Services
15-July-2009

Q: Hello, I need volume one of this periodical (the artical by Marie Dugan). I believe UO does not have this volume but will not let me request it from interlibrary loan because supposedly we "have it."

Could you please help me get it?
Thank you,

Journal Title: A leadership journal : women in leadership, sharing the vision.

A: You're correct; the UO Libraries do not have this article. We have volume 1, no. 2 of this periodical. The article you are looking for -- "A nested theory of conflict" by Marie Dugan -- is from volume 1, no. 1 of A Leadership Journal (July 1996, p. 9-19). You should resubmit your ILL journal article request, at:
https://janus.uoregon.edu/illj

Make a note in the comments box, with the above information. I am also copying ILL with this message so that they'll be aware of it. Sorry we didn't see this in the first place and save you some time.

Paul Frantz
Reference & Research Services
6-July-2009

Q: This link is not working from Find Text: http://9003-breeze.uoregon.edu/findtext?id=doi:&genre=article&isbn=&issn=15546985&title=Borrowers+and+Lenders%3a+The+Journal+of+Shakespeare+and+Appropriation&volume=1&issue=1&date=20050301&atitle=Jazz%2c+Shakespeare%2c+and+Hybridity%3a+A+Script+Excerpt+from+Swingin%27+the+Dream&spage=&sid=EBSCO:mzh&pid=

A: We checked the FindText information on Borrowers and Lenders and noted that the FindText link to Free E-Journals is a dead end. Sorry for that. We will get our Acquisitions team to correct that information. In the meantime, to obtain this article, you should use the interlibrary loan form for journal articles, found at:

https://janus.uoregon.edu/illj

These requests are often filled in a day or two, electronically.

Paul Frantz
Reference & Research Services
17-June-2009

Q: Hi -- following from 'find text' links to this article gives several places words like 'free E-journals' and free downloads but following the links does not allow me to get the pdf. Can you help? Thanks.
   john
J Clin Endocrinol Metab. 2009 Apr;94(4):1427-35. Epub 2009 Mar 3.Click here to read Links
    Gene expression analysis of human fetal ovarian primordial follicle formation.
    Fowler PA, Flannigan S, Mathers A, Gillanders K, Lea RG, Wood MJ, Maheshwari A, Bhattacharya S, Collie-Duguid ES, Baker PJ, Monteiro A, O'Shaughnessy PJ.

A: The FindText indication that the Journal of Clinical Endocrinology and Metabolism is available through "Free E-Journals" is in error. We'll get our Acquisitions staff to correct that. Since this is a 2009 article that you are requesting, Highwire Press can not supply it either. Nor do we carry the journal in print. So your recourse here would be to request the article through interlibrary loan. The journal article request form is at:

https://janus.uoregon.edu/illj

Paul Frantz
Library Reference & Research Services
15-June-2009

Q: I am trying to access the following article.

Title: Elimination of electrocardiogram contamination from electromyogram signals: An evaluation of currently used removal techniques
Source: Journal of Electromyography and Kinesiology [1050-6411] Drake yr:2006 vol:16 iss:2 pg:175 -187
the U of O library has this journal through 2003,
Elsevier has full text availabe "from 2006 volume:16 issue:2. Apparently they do not have this issue available, all I can access is the abstract.
Can I get this through ILL?

A: Yes, you should be able to get this article through the library's interlibrary loan service, with a request form at:

https://janus.uoregon.edu/illj

The UO Libraries recently cancelled their Elsevier SD (Science Direct) program, so we will need to revise our FindText pages to reflect that.

Paul Frantz
Reference & Research Services
14-May-2009

Q: Quiet needs to be enforced in quiet study areas. This is a frequent problem
and is unfair to students who are looking for a truly quiet place to work.

A: I'm sorry that you had to deal with noise in a Quiet Area, and I thank you
for bringing this to our attention. We currently have four Quiet areas:
the south lawn reading room, the mezzanine above it, and the two alcoves on
the south end of 4th floor. Only one Quiet Area (south lawn reading room)
has staff nearby. You're very welcome to ask staff to deal with the noisy
patron.

We are definitely concerned with the action of a patron being noisy. We've
had to ask patrons not to pound so hard on their keyboard in Quiet Areas
because it annoyed other studiers. We've asked patrons to turn down their
music sources because the noise leaked out of their headsets and bothered
others. Cell phones are another one of the nuisances that disturb the
quiet.

Please, if the noisy patron won't quiet down after you've talked to him/her,
please let staff help you. We'll contact the person and explain that we've
had a complaint about the noise level of their speech/cellphone
conversation/keyboarding/ etc. and ask them to take the activity into a non
quiet zone.

If you're bothered by noise in one of the unstaffed areas, just pull out
your cell phone and call any service desk in the library and staff will help
with the situation. (Just joking about pulling out your cellphone in the
quiet area, of course.)

Thanks for your time and interest in making the library a better place.

Mark R. Watson
Associate University Librarian for Collections & Access
mrwatson@uoregon.edu
541-346-1896
14-May-2009

Q: I'm wondering if you have any insight into an annoying issue that keeps popping up for me as I plan my dissertation bibliography. I access the library website via my laptop in my office on campus, run a search, and open multiple tabs to begin browsing through possible selections to add to the biliography. However, about once every 10 minutes or so, every window that I have open (anywhere from 1 to 5 or more) flips back to the UO homepage, and I don't even have the option of clicking on the "back" button--all of my search results and potential sources are gone. This also happens from time to time when I'm using another online database. I can't locate a browser configuration setting (I run the latest version of Firefox on an Intel MacBook).
I'm curious as to whether or not you folks might have some insight on this. Thanks!

A: Some of the library's databases do have a timeout feature. If you move to another tab or window from the search results and the database software perceives no activity, it will logout of your session. The primary reason some vendors, and the library, uses a timeout feature is that we do not have an unlimited number of simultaneous users in all databases. Without the timeout, if you are in a database with limited access and decide to go out to dinner without disconnecting, no one else is able to access the database.

One strategy that you might want to try to avoid the timeout is to download all of the citations that are possible interest into EndNote Web. You can learn about access through the UO at http://libweb.uoregon.edu/guides/bibsoftware/endnoteweb.html. Once you have your citations in EndNote, you can spend the time that you need to review them. You can even configure EndNote Web so that it provides access to FindText, which will allow you to retrieve the text of articles when it is available.

A reference librarian can review this with you if you have questions.

Sara Brownmiller
Head of Systems Department
29-April-2009

Q: Hello,

I am a member of our university libraries' web team. We are in the process of redesign our website. We really like your tabbed search box and are thinking of incorporating a similar tabbed search in our new site. Can you tell me how your campus has responded to the search box? Likes/dislikes? Usage?

Thank you very much for your time.

A: We have had a few positive comments about the tabs on the home page. We haven't really had much criticism. Our web stats software doesn't keep track of which tab gets clicked so I don't have any data for you about that. Our goal with our last redesign was to make the site easier to navigate and understand. After a couple years experience with this design I feel we accomplished that. The big thing for us was making sure the tab system is Section 508 compliant for accessibility.

Joshua Kielas
Web Technical Coordinator
University of Oregon Libraries
(541) 346-1965
27-April-2009

Q: The "Search Term" OBITUARIES is spelled incorrectly throughout this database. It is spelled "OBITURARIES"

A: Thanks for spotting those bad spellings. We will forward this to the person responsible for the page.

Paul Frantz
Reference & Research Services
UO Libraries
27-April-2009

Q: Title: Balance training with visual feedback in children with hemiplegic cerebral palsy: Effect on stance and gait
Source: Motor control [1087-1640] Ledebt yr:2005 vol:9 iss:4 pg:459 -468

I am attempting to retrieve this article from the motor control journal, I keep getting a conference request form that does not provide spaces to fill in details like volume, issue and page numbers. U of Oregon library has the journal but only to 2003. Can you please help me secure a copy of this article?

A: The journal, Motor Control, is not available online and is only available in print up to 2003. So for this article from 2005, you will need to fill out an interlibrary loan request. These usually come within a day or two. The ILL request form is at:

https://janus.uoregon.edu/illj

Paul Frantz
Reference & Research Services
UO Libraries
27-April-2009

Q: I did the following search & it said that the full text was available from two sources (see search results below). But I am unable to retrieve the article either place. Help!

Title:      Parasites - Most of earth's creatures are freeloaders -- and those that aren't are playing host. From the protozoans that cause malaria to the mites living on your skin, parasites range from deadly to benign.
Source:     National geographic [0027-9358] Ackerman yr:1997 vol:192 iss:4 pg:74

Full Text

FindText service Full text available from     Free E-Journals     GO

FindText service Full text available from     Academic Search Premier
Year:     Volume:     Issue:     Start Page:
    GO

A: Normally, we would be able to provide online access to articles from National Geographic. In the case of this article, the following message appeared:

"This database normally includes full text of articles available from this publication. However, this particular article is not included at the request of the rights holder."   This means, the author, Jennifer Ackerman, has not released copyright to the publisher.

The article is available in print in the Knight Library, on the second floor, call number: G 1 .N27

Paul Frantz
Reference & Research Services
UO Libraries
17-April-2009

Q: I am looking for the following journal article:

Article title: An experimental study of updating ambiguous beliefs
Author: Cohen, M. Gilboa, I. Jaffray, J. Y. Schmeidler, D.
Journal title: RISK DECISION AND POLICY 2000, VOL 5; ISSU 2, pages 123-134
Any ideas?

A: The article you want is from a journal that the Library does not subscribe to or have electronic access to. So to get it, you will need to fill out an interlibrary loan request, at:

https://janus.uoregon.edu/illj

The majority of these requests are filled within 48 hours.

Paul Frantz
Reference & Research Services
UO Libraries
3-March-2009

Q: The P shelves in the Knight have been rearranged for a long while but it's still "in the process." I think it would be better if there is a note attached to the sign, saying "The P section is now at..." Every time I go check for books starting with P, I come to empty shelves and then have to ask for help to find it.

A: Thank you for alerting us to the mislabeled signs in the stacks. We'll make every effort to update those signs as soon as possible, and we apologize for any inconvenience you've experienced.

Shirien Chappell
Head, Access Services
24-Feb-2009

Q: Hi -- using Summit, and finding this journal on Project Muse only from 2005 on, I couldn't find a way to request it as a copy from the library. Here's the info:
Title: Breaking the Rules that b`en not writen': Reginald Pecock and the Vernacular
Source: Parergon [0313-6221] Hardwick yr:2002 vol:19 pg:101 -118

A: The UO Library does not have access to Parergon, prior to 2005. So for an article from 2002, you should request it through our interlibrary loan system. The form for requesting it can be found at:

https://janus.uoregon.edu/illj

Paul Frantz
UO Library Reference & Research Services
17-Feb-2009

Q: I know that many students struggle finding a table to sit at, I've walked around for a half hour or more looking for a place to work. Almost everytime I ask if there are any study rooms available they are all "full" yet when walking around the library there are many, many rooms that sit vacant and dark. Would it be possible to use some more of these rooms for students? I hear that some are for GTFs or professors, but they obviously aren't using them as often as we could if they sit empty all the time. Please consider this request to open more study rooms. Thank you.

A: The library has a long tradition of providing space to faculty and graduate students who are doing intensive research that requires close proximity to the collections. This is a service to support the research mission of the University. This year we are also providing office space to accommodate the large number of adjunct professors who were hired to help with the enrollment surge.

Mark Watson
Associate University Librarian
mrwatson@uoregon.edu
11-Feb-2009

Q: I know that the Journal of Bone and Joint Surgery is on line, yet I cannot access it through the U of O. Any suggestions? I am interested in 91:325-332, 2009, author Sammarco.

A: The Journal of Bone and Joint Surgery is available online but, according to the library catalog, is only available online through 2006. The article you are looking for is from 2009. The Science Library has this journal in print and has received volume 91, issue 1 (2009) of this journal. Hopefully, it's the issue you need.

Paul Frantz
UO Library Reference & Research Services
5-Feb-2009

Q: I am looking for the article "Marketing Social Dilemmas" in European Journal of Marketing [0309-0566] yr:1974 vol:8 iss:1 pg:4 . It says the full article is available in Business Source Premier, but when I hit "GO", I get no results found. Please help.

A: We double-checked the online access of The European Journal of Marketing and found, as you did, that Business Source Premier does not give the full text, only an abstract. We do not have this in our print collection, either. You can request the article through our Interlibrary Loan office at:

https://janus.uoregon.edu/illj

These articles can come very quickly, so give it a try.

Paul Frantz
UO Library Reference & Research Services
22-Jan-2009

Q: I would like to complain about the new shelving system for newspapers in the periodicals section. The piles make it difficult to find the appropriate paper and section. If possible, please return to storing these behind the counter.

Thank you.

A: I appreciate your concern about the difficulty that you have
experienced with our current method of shelving newspapers for public
use. It was not an easy decision to place papers in a public area.
Newspapers are a cumbersome format and, even when staff are controlling
their shelving, very hard to keep in order.

At one time we subscribed to close to 400 newspaper titles. That number
has been reduced to less than 30 titles over the years. The decision was
made a few years ago to shelve all but the four most requested papers,
Oregonian, Register Guard, Wall Street Journal, and New York Times, on
public shelving. We made the decision to place these four papers on
public shelving at the beginning of this term for three major reasons:

      With the advent of 24/5 hours of operation and so many hours when
the Current Periodicals Desk is not staffed we found that inventory
control over the newspapers became almost impossible. Papers,
       especially the New York Times would disappear over night. For
several months now the ASUO has made free copies of this title available
in the Library.

      Full-text for most major papers is now available on-line and
available to our patrons.

      The Oregonian recently stopped delivering in this area and the
decision was made to cancel the hard copy subscription to this paper.

I am sorry for the inconvenience that this has caused you.

Shelia Stigall
Current Periodicals and Stacks Supervisor
Knight Library
20-Jan-2009

Q: I'm trying to access the full text to this article and can't get to it... do you have any suggestions?

Title:    Sounding board - Ethical incentives - Not payment - For organ donation
Source:     New England Journal of Medicine, The [0028-4793] Delmonico yr:2002 vol:346 iss:25 pg:2002 -2005
Full Text
Full text available from    Highwire Press (Free Titles)
Year:     Volume:     Issue:     Start Page:
Available from 1993 volume: 328 issue:1
Most recent 24 month(s) not available

A: We also tried to access the New England Journal of Medicine electronically, as the library's FindText tool indicates, but were asked for a username and password. So the electronic version is not an option.

The fallback is that the Science Library on campus does have this journal (and the issue you want) in print. Journals in the Science Library are shelved alphabetically by title.

Paul Frantz
UO Library Reference & Research Services
15-Jan-2009

Q: I am trying to request this article via the service for UO faculty/distance ed students and keep receiving the message that my ID number is invalid. can you assist?

Chan BL, Witt R, Charrow AP, Magee A, Howard R, Pasquina PF, Heilman KM, Tsao JW. 2007. Mirror therapy for phantom limb pain. N Engl J Med. 357: 2206-2207.

A: We had a temporary glitch in our ArticleReach request service last week which is why you received the "invalid ID number" message. ArticleReach is up and running again now. I apologize for the inconvenience.

Cordially,
Margaret Bean,
Interlibrary Loan
14-Jan-2009

Q: I can't seem to request anything via ILL. It says that my ID number is not valid - how do I remedy this?

A: We had a few glitches with our interlibrary loan barcode authentication program last week. You should be able to order items now. If you have any further difficulty please let me know.

Cordially,
Margaret Bean,
Interlibrary Loan
14-Jan-2009

Q: new summit sucks! how come when I click on summit I don't get summit I get libraries around the world. why do I have to take the extra step to get to just summit. please fix!

A: Our plan for this catalog is to reduce the number of places our patrons have to look for materials. All the items that are held by Orbis Cascade Alliance libraries appear first on the screen. If an item is owned by a Summit library, that shows up at the top of the page and you're given the opportunity to request it. After the holdings for Summit libraries come the libraries from around the world.

If Summit doesn't own the item, then other libraries from around the world are shown. Eventually you'll be able to make your ILL request right from that page. (Currently people must leave the Summit catalog and enter WorldCat through the FirstSearch interface in order to make a request from a non-Summit library.)

It sounds like the item you were looking for is not owned by the Summit Libraries, which is why it first display libraries world wide. If you think this is an error, please check with staff at a reference desk, who can report it as an error.

Shirien Chappell
Head, Access Services
5-Jan-2009

Maintained by: Betsy Kelly, libweavr@uoregon.edu
Last Modified: 11/10/2009